This page is designed to help new teachers in WHPS build their necessary background knowledge for technology related tools and resources. If you need additional help with technology hardware, software, or training, simply contact HelpDesk to get assistance.
Click here to learn more about Bring Your Own Devices. There are student, teacher, and parent FAQs, guidelines for the parent/student user agreement, as well as many other resources related to technology concerns and needs.
The CyberCompass initiative is a townwide response to the unprecedented advancements in technology that have a significant impact on the lives of West Hartford’s children and their families. This website serves as a clearinghouse of resources for parents, educators and children to turn to in their efforts to educate themselves, to raise awareness of the advantages and dangers associated with the use of diverse technologies, and to provide age and educationally appropriate guidelines to maximize instruction and prevent children from being harmed in a 24/7 connected world.
Click here to view privacy policies, videos, advice, tech tips, concerns, and other resources that are related to digital citizenship issues.
Our website includes a free subscription for parents, staff or anyone in the community who wants to stay informed with school district news! Click here to register for the Email notices (or cell phone text messages) you wish to receive. You can sign up for:
News alerts (individual schools or entire district)
Event reminders &
- Calendar events
Google Classroom is a blended learning platform to simplify creating, distributing and grading assignments in a paperless way. To access training for all issues related to Google Classroom, log into a Chrome browser, visit classroom.google.com, and click the Synergyse training icon in the upper right corner.
Submit your request online by clicking here using our Helpdesk Direct feature, or in an emergency, call Helpdesk at 860-561-6636. Whatever method you use, please provide contact information, a description of your problem, the location of the computer(s), and any other information that will assist us in assessing the problem. The appropriate staff person will be assigned to respond to your need in a timely manner. Click here to view the HelpDesk instructions.
Each laserjet printer requires toner and should have a sticker on it from our printer vendor, CBS. If you see the CBS sticker, you may use the information on the sticker to contact CBS and order toner directly. The toner will be covered under our printer management program. If you do not see a CBS sticker, please submit a Helpdesk request and provide the printer make/model and location and an order will be placed for you.
If your printer is in need of repair, the first step is to submit a Helpdesk request and select "printer" as the problem type. Please be as detailed as possible regarding the printer issue.
Visit the Technology Documents pages to view the WHPS Administrative Guidelines for the Use of Technology, the policy for web-based resources, the policy for employee use of technology, the policy regarding the use of social media, info about the Children’s Internet Protection Act, and many resources related to using digital resources.
West Hartford’s Department of Information Technology Services utilizes a Google Chrome training extension that seamlessly helps train staff and students with all aspects of Google Apps and more using the Google Chrome browser and/or Chromebooks. With WHPS’ large number of recently deployed devices and increased expectations for technology integration, these tutorials build initial (or followup) background knowledge to complement higher-level face-to-face training that the Information Technology training specialists continue to provide.
So, what's Training for Google (formally called Synergyse) all about? Here are some highlights:
On-demand lessons for all features of Google Apps for Education are sequenced from easier to more complex
Interactive overlays help you learn by requiring users to click-along to advance tutorials
Share tutorials through email to other WHPS students and staff
There is no file size or content restrictions. Videos are hosted by Synergise on Google cloud and are private to WHPS domain
We have the ability to delineate between what content is seen by students/groups vs. teachers
A green checkmark will appear next to videos that have been viewed to help you keep track of your training
Videos stay up-to-date
A reporting tool tracks usage patterns
Where will I see the training logo to access video tutorials? A clickable logo (see image below) will appear in the upper right corner of the following Google Apps for Education and more:
What if the Synergyse logo isn’t showing up for me?
You must use the Chrome internet browser and log into Google Chrome to access the Synergyse extension. Here’s how sign in to the Google Chrome browser (this step is not necessary if using a Chromebook).
Can I access Synergyse content on my tablet, SmartPhone, or with internet browsers other than Google Chrome?
Yes, you can still access all of the content, but videos will not interact with your personal Google Apps. You can access video-based training within the Synergyse portal by going to https://portal.synergyse.com/a/ and logging into your Gmail.
As always, please continue to submit requests for educational technology training to the HelpDesk as necessary.
Click here to see descriptions and links to commonly used technology-based programs with info on how to log in.